Frequently Asked Questions

You can book via our online form, by phone at +33 6 XX XX XX XX or by WhatsApp. A confirmation will be sent to you by email once your request is validated.

We accept payments by credit card (Visa, Mastercard), bank transfer and cash. All online transactions are secured.

We operate from Valenciennes and the surrounding area. Our drivers will pick you up at the address of your choice: home, hotel, train station, airport or any other location in Hauts-de-France.

Yes, we accept pets provided they are placed in a suitable transport cage or carrier. Please let us know when booking.

No, our vehicles are exclusively available with a professional driver. We do not offer self-drive rental.

Yes, our 'Chauffeur at Disposal' service allows you to benefit from a dedicated driver for a full or half-day, according to your needs.

Yes, we provide suitable child seats (baby, child, booster) on simple request when booking, at no extra charge.

Yes, we work with both private individuals and businesses. We offer invoicing adapted to professionals with VAT and a dedicated account manager.

No problem! We monitor your flight or train status in real time. Your driver automatically adjusts to your actual arrival time, at no extra charge.

Your invoice is issued automatically after each trip and sent to you by email. You can pay online by card, by bank transfer or in cash to your driver.

Booking is simple: use our online form available 24/7, or contact us by phone or WhatsApp. We confirm every request as quickly as possible.